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Practical information for the tasks you do every day.
Understand the card issuing process and what needs to be confirmed before activation.
Understand operator cards, card statuses and changes to operator or vehicle details.
Find the right help when a digital card stops working after a phone change.
Get help reviewing a former operator’s access and card status.
What to record when an activation code is rejected or a card is still pending.
Prepare a correction to an operator, truck or licence plate and confirm the supported update process.
Identify the card, request removal of access and confirm the approved deactivation procedure.
Clarify whether deletion is needed and confirm its effect before removing a card record.
Find the card’s displayed status and identify activation or device questions that need confirmation.
Find the right contact and get your support details ready.